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Operations Efficiency Consultant

Other services

Supply Chain & Operations Audit

Fractional COO Services

Other services

Supply Chain & Operations Audit

Fractional COO Services

Overview

An operations efficiency consultant for consumer brands losing margin to process rather than product. The order that takes three touches instead of one, the stock decision made on a hunch, the peak season that should have been more profitable. None of it shows on the P&L as a line called "inefficiency", but it is all there.

We find where the operation leaks time and money, fix the process that causes it, and put the systems in that keep it fixed. Not a process map that sits in a drawer, the actual change, run through.

Same operator, focused on how the operation runs day to day. And if the free call says the problem is elsewhere, we will tell you that too.

Audit Pricing

Process

Define

A direct conversation about where the operation feels heavy: the bottlenecks, the manual work, the decisions that keep going wrong, and what a leaner operation would be worth.

Assess

We review how the operation actually runs, process, systems, handoffs, and the numbers behind them, and come back with an honest view of where the time and margin go.

Advise

A prioritised plan to remove the friction: which processes to fix, which to automate, and which to stop doing. Where relevant, a written output the team can act on.

Support

We implement the changes that need an operator and select the systems that make them stick, or stay available as the team rolls them out.

Deliverables

Process Redesign

The core operational processes rebuilt to run in fewer steps with fewer errors: ordering, planning, fulfilment handoffs, and returns, designed around how the business actually works rather than how it grew.

Process Redesign

Systems and Automation Selection

The right operational stack, selected and implemented to remove manual work and give decisions you can trust, inventory, planning, WMS and reporting, not another dashboard nobody opens.

Systems and Automation Selection

The right operational stack, selected and implemented to remove manual work and give decisions you can trust, inventory, planning, WMS and reporting, not another dashboard nobody opens.

Peak and Seasonal Readiness

The plan that turns your busiest period from a scramble into your most profitable: stock, freight, 3PL capacity, and returns, sequenced before the season rather than reacted to during it.

Peak and Seasonal Readiness

The plan that turns your busiest period from a scramble into your most profitable: stock, freight, 3PL capacity, and returns, sequenced before the season rather than reacted to during it.

Team and Responsibility Structure

Efficiency is often an ownership problem. We define who owns what across the operation so decisions get made once, by the right person, with the information to make them well.

Team and Responsibility Structure

Efficiency is often an ownership problem. We define who owns what across the operation so decisions get made once, by the right person, with the information to make them well.

Ongoing Operational Support

Process improvements erode without someone holding them. We stay available to keep the operation lean as the business grows and the pressures change.

Ongoing Operational Support

Process improvements erode without someone holding them. We stay available to keep the operation lean as the business grows and the pressures change.

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Related services

Inventory Optimization Consultant

Supply Chain Strategy Consultant

3PL and Fulfilment Consultant

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Frequently asked questions

Relevant Case Studies

A selection of our portfolio across our operations consultancy and fractional services.

Seth Media

Seth Media had built serious demand across a dozen markets. The supply chain underneath it was quietly leaking millions. One audit found where, and what it was worth.

$3m +

in margin recovery opportunitites

$200k

modelled in freight savings

Seth Media

Seth Media had built serious demand across a dozen markets. The supply chain underneath it was quietly leaking millions. One audit found where, and what it was worth.

$3m +

in margin recovery opportunitites

$200k

modelled in freight savings

Dog Friendly Co

Dog Friendly Co. built a loyal customer base of over 800,000 dog owners across the US, UK, and Australia. When their supply chain started breaking under the weight of that growth, we came in to fix it.

$1m +

found in operational issues

$400k

saved in first 4 months